Each product comes with free technical support for the first year, 9AM-5PM EST Monday Thru Friday except on holidays. Free support is available via email.
Emergency service is available 24X7.
Technical support is also available in the form of training via the internet as well as over the phone questions and product support. If the phone is busy, please leave a message. We cannot call you back if we don't know that you called.
Your purchase includes free same-version software updates at no extra charge.
If any product displays an error message, please note the text of the message before contacting us for help. We'll also need to know where you were in the program and what you were trying to do at the time, so the more information you can provide, the faster we can be of assistance.Please let us know if any other programs have been installed or upgraded on your computer immediately before the problem occurred with our product.
9AM-5PM Monday thru Friday
Specializing in software for the Transportation, Travel, and Service industries since 1989.
"I recommend this program above any other system out there. Yes, you can pay $2000, $3000, $4000, $5000 or more, plus yearly support fees up to $2000 per year or more. NOT, with ServMax!
I have been in the pest management business since 1973 and have tried other systems. They want you to go and spend more money to attend their training programs to learn their system, even after you took out a mortgage to get their system. "
"The support system from ServMax is far superior then others. They listen to you and don�t charge for support. They will even make changes to help make the program work for your special needs, without any extra fees. I am glad I have ServMax, now I spend more time doing business, then supporting the software firm and getting nothing done. "
"Thank you ServMax!"
Joe D�Ambrozio J. D�Ambrozio Pest Management Services LLC Paramus, NJ
Our Customers Say:
"Just want to let you know that you have done a great job. I have seen and tried the software on the market and your efforts are really up there.
We are a medium sized operation with an average of 25 trips a day and TripMan has really streamlined our dispatching procedure.
Once again thank you for introducing such a great product."
"My name is Willie (Barry) Herndon with Herndon Limousine Service. We purchased your Tripman software for our business.
We were impressed with it's contents and it is very user friendly.
You did a great job and we will certainly share our expereince with others.
We are well pleased thus far with the Tripman software and the speedy manner to which you supplied download information for a functional program to get us started even before receiving the CD.
Thanks for a job well done"
Support, training (via the internet) and free in-version upgrades are included with each product.